FAQ
Frequently Asked Questions
The things people ask before they book. If your question is not here, just ask us.
How much does a cleaning service cost?
It depends on the size of the property and the type of clean. Send us the details: size, number of bathrooms and what needs attention. We come back with a quote as soon as possible. It is free and there is no obligation.
Which areas do you cover?
The whole coast from Estepona to Málaga, including Marbella, San Pedro de Alcántara, Puerto Banús, Nueva Andalucía, Elviria, Fuengirola, Benalmádena and Torremolinos.
Do I need to be home during the cleaning?
No. Access can be arranged with a lockbox or an access code, in whatever way suits you best.
Do you bring your own products and equipment?
Yes, products and equipment are brought along. If you prefer specific products on particular surfaces, tell us and it will be arranged.
Are the products safe for children and pets?
We use eco-friendly products as standard. Tell us about allergies or sensitivities and we will adjust.
Is it the same cleaner every time?
That depends on the schedule and the property. The scope of each clean is agreed in advance, so you know what every visit covers.
How do I cancel or reschedule?
Get in touch as early as you can and we will look at the options with you.
How far in advance should I book?
For regular cleaning, about a week. For deep cleaning and move-out cleaning, two weeks is safer, especially in summer.
Ready for a spotless property?
Tell us what you need cleaned and we will come back with a free quote. No obligation.